We Keep Delivery Simple and also offer a no-fuss returns process.
Please read our returns page for more information.
Delivery Information
We endeavour to post your goods within 5 working days from the date of order.
Standard UK delivery (Mainland UK and all of Scotland - including the Scottish Highlands and Islands)
Please allow up to 5 working days from posting.
Orders up to the value of £59.99 - £2.99
Orders over £60 will qualify for free standard delivery.
Express UK delivery. (Mainland UK and all of Scotland - including the Scottish Highlands and Islands)
Delivery can take upto 48 hours (working days only)
Orders upto £50 will be sent by Royal Mail First Class Post - £5.90
Orders between £50 to £100 - £8.80
Orders over £100 - £11
European and International Delivery - Due to recent changes in the UK due to Brexit, all European and International postage has been suspended. This included ROI and NI
We are happy to post to most European and International destinations. Please contact us at info@thegreengreyhound.scot prior to check-out so that we can organise a postage quote for you and confirm that we post to your location. Please be advised that you will be responsible for meeting all of your Countries customs requirements and costs.
FREE local collection
We now offer a free local collection point in Elgin with no minimum order. Just select LOCAL COLLECTION at checkout and all collection information will be sent to you upon completion of your order.
As a small family business, we kindly ask that you allow us 2 full working days to pack and process your order before collecting - you will be notified by email when it is ready for you to collect.
FREE local drop-off to IV30 postcodes.
If you live in an IV30 postcode and spend over £25, we can bring your goods to you for FREE!
Use coupon code SHOPLOCAL at checkout to claim this discount
Items will be brought to you upto 7 working days from the date the purchase is completed.
Packaging
All orders will be posted out in cardboard boxes and with packaging materials that are all made from recycled materials. We also use biodegradable, non-GM corn packing peanuts.
We don't like recycling materials unnecessarily and wherever possible, we aim to re-use packaging that has been sent to us. Sometimes, our friends, neighbours and local businesses also pass packing materials to us to save sending perfectly usable materials for recycling.
As a result, this may mean that your order will be delivered in boxes that have been re-used and in some cases, may contain plastic packing materials. Rest assured, if you received any plastic packaging materials in your order, this is being recycled to save it reaching landfill after single-use and that this is not something that we buy or use routinely.
Our packing slips are printed on recycled paper and our insert cards are made from recycled cotton t-shirts that would otherwise have ended up in landfill. All of our packaging stickers and labels are also recycled and fully recyclable.